Tom "Bald Dog" Varjan's PSF (Professional Service Firm) Barking Board

Welcome to my blog. Here we discuss all aspects of running a successful consulting firm. Mainly we’re searching for the answer to the ultimate consulting firm question: How can we deliver more value for higher fees using less of our time, money and effort? If you like this concept, then I invite you to start reading. You may find something valuable.

Tuesday, August 07, 2007

Working With Consulting Firms

I've discussed it several times in various articles, but I think it's worth repeating. Many large firms have their own methods of milking their clients to maximise billable hours, but as the years are ticking by and clients are becoming smarter and smarter about these financially abusive practices, it's getting harder and harder to pull it off.

So, the best bet is to stop doing it rights now and start listening to clients about what kind of relationships they're seeking with consulting firms.

I've recently come across blog entry, "Can Clients & Consultants Work Together?" Part 1 and Part 2, where the author outlines some specific issues that infuriate clients.

The danger is that these are widely accepted practices and many firms may not even realise they are doing it. It's like people who swear a lot. They don't even notice it but everyone around them does.

Anyway read both Part 1 and Part 2, and see which point may apply to your firm, and what you can do to eliminate it.

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